FAQ

Default solution folder, feel free to edit or delete it.

Gift Card Payment for EFT
This can be done on the first month of the EFT.  If the gift card is lower than the charge then the remaining balance is paid via credit card.  If they are ...
Tue, Jun 19, 2018 10:57 AM
Client Brings Tries to Use A Credit/Debit Card With Another Name
If this happens the the cardholder needs to be present i.e. husband, parent, sibling.  If this is due to a name change we will need the client ID and that t...
Wed, Jun 20, 2018 10:36 AM
Solution no reading
Anytime there is a box of solution that won't read or has a problem we need the team member at the salon or maintenance to contact sunless tech support...
Fri, Jun 22, 2018 12:39 PM
Acknowedgement Forms
 If you are having any issue with a client not receiving these forms then you can guide to this website:  my.zoomtan.com/forms.  There they will put in thei...
Fri, Jun 29, 2018 12:29 PM
How to Recognize and Avoid Phishing Scams
Mon, Feb 12, 2024 2:35 PM
Monitor Not On? No Problem
Mon, Feb 12, 2024 2:40 PM
Touch Screen - Mimo Monitor Manual FAQ
Mon, Feb 12, 2024 2:42 PM
Keyboard stopped working? No problem
Mon, Feb 12, 2024 2:48 PM
Mouse stopped working? No Problem
Mon, Feb 12, 2024 2:49 PM
Why two-Factor Authentication?
Mon, Feb 12, 2024 2:59 PM